Terms of Service

  1. Acceptance of Terms

By accessing or using CoorgShop.com (“Website”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, please do not use the Website.

  1. About Us

COORG AND CO (“CoorgShop.com”) is an online store offering physical goods including but not limited to:

  • Food products and eatables
  • Apparel including t-shirts
  • Stickers and printed merchandise
  • Other related products

All products are subject to availability.

  1. Eligibility

You must:

  • Be at least 18 years old, or
  • Use the Website under supervision of a parent or legal guardian.
  1. Product Information

We strive to ensure product descriptions, images, and pricing are accurate. However:

  • Colors may vary slightly due to screen settings.
  • Packaging of food items may vary.
  • Prices are subject to change without notice.
  • We reserve the right to discontinue any product at any time.
  1. Orders & Acceptance
  • Placing an order constitutes an offer to purchase.
  • We reserve the right to accept or cancel any order.
  • Orders may be cancelled due to stock issues, pricing errors, or suspected fraud.
  • You will receive confirmation once the order is accepted.
  1. Pricing & Payments

All prices are listed in INR (₹) unless otherwise specified.

We accept payments through secure third-party payment gateways. By making a purchase, you agree to the gateway provider’s terms and conditions.

We are not responsible for:

  • Payment gateway failures
  • Bank transaction delays
  • Unauthorized use of your payment method
  1. Shipping & Delivery
  • Delivery timelines are estimates and not guaranteed.
  • Delays may occur due to logistics issues, weather, or force majeure events.
  • Risk of loss passes to you upon delivery.

Incorrect shipping details provided by the customer may result in failed delivery for which we are not responsible.

  1. Returns & Refunds

Due to the nature of certain products:

Food Products

  • Non-returnable.

Apparel & Merchandise

  • Eligible for exchange/return within [7] days if unused and in original packaging.
  • Customised items are non-refundable unless defective.

Refunds, if approved, will be processed to the original payment method within [7–10] business days.

  1. Cancellations

Orders may be cancelled before dispatch by requesting the same to us through email. Once shipped, cancellation is not possible.

  1. Intellectual Property

All content on CoorgShop.com including:

  • Logos
  • Text
  • Product designs
  • Images
  • Graphics

are the intellectual property of CoorgShop.com and may not be copied, reproduced, or used without written permission.

  1. Prohibited Use

You agree not to:

  • Use the Website for unlawful purposes
  • Attempt to hack, disrupt, or misuse the platform
  • Provide false information
  • Engage in fraudulent transactions
  1. Limitation of Liability

To the maximum extent permitted by law:

  • We shall not be liable for indirect, incidental, or consequential damages.
  • Our liability shall not exceed the amount paid for the product.
  1. Indemnification

You agree to indemnify and hold harmless CoorgShop.com from any claims arising out of:

  • Misuse of the Website
  • Violation of these Terms
  1. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of courts located in [Your District, Karnataka].

  1. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of the Website constitutes acceptance of updated Terms.

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