- Introduction
CoorgShop.com respects your privacy and is committed to protecting your personal data in compliance with the Digital Personal Data Protection Act, 2023 and applicable Indian laws.
- Information We Collect
We may collect:
A. Personal Information
- Name
- Email address
- Phone number
- Shipping & billing address
- GST details (if applicable)
B. Payment Information
Payments are processed by secure third-party gateways. We do not store card details.
C. Technical Data
- IP address
- Browser type
- Device information
- Cookies and usage data
- How We Use Your Information
We use your data to:
- Process orders
- Deliver products
- Provide customer support
- Send order updates
- Comply with legal obligations
- Improve website functionality
We do not sell your personal data.
- Legal Basis for Processing
We process your data based on:
- Your consent
- Contractual necessity (to fulfill orders)
- Legal compliance
- Data Sharing
We may share data with:
- Payment gateway providers
- Courier and logistics partners
- IT service providers
- Government authorities if required by law
- Data Retention
We retain personal data only as long as necessary for:
- Order fulfillment
- Accounting & tax compliance
- Legal obligations
- Cookies
We use cookies to:
- Improve user experience
- Analyse traffic
- Enable shopping cart functionality
You may disable cookies in your browser settings.
- Data Security
We implement reasonable technical and organizational safeguards to protect your personal information.
However, no internet transmission is 100% secure.
- Your Rights (Under DPDP Act)
You may:
- Request access to your data
- Request correction
- Request deletion
- Withdraw consent
To exercise your rights, contact: [cs@coorg.net]
- Children’s Privacy
We do not knowingly collect personal data from children under 18.
- Changes to Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.